CRM / Customer Relationship Management Staff | OTA-Experienced Candidates Welcome

Valid Through Date: 22 Jul 2026

 
Job type
Full-time
Salary
JPY 3,500,000 - JPY 5,500,000
/ per year
Japanese Level
N1 level
Location
Minato-ku
Job Description
Responsibilities
We are a growing company operating hotel businesses nationwide, and we are strengthening our head office functions in line with business expansion.
As we establish a new customer management (CRM) department, we are recruiting members who can play an active role as part of the launch team.

■ Job description
At the head office, you will be responsible for a wide range of operations related to customer management and OTA operations.
・Setting and management of our own booking engine and OTAs
・Design and building of customer management operations
・Membership office operations (handling inquiries, operation management, etc.)
・Planning and building of membership programs
・OTA implementation and setting work at the time of new hotel openings
Industry
IT
Salary
■ Salary
・Annual income: around 3.5–5.5 million yen (determined based on experience and skills)
・Monthly salary, daily wage system

■ Benefits / welfare
・Salary increase: once a year (July)
・Bonus: twice a year (paid according to business performance)
・Commuting allowance and various other allowances
・Full social insurance coverage
・Group hotel accommodation discount program
Location Detail
Akasaka
Closest Station
Akasaka Station
Requirements
Japanese Language Level Requirement
Fluent(Equivalent of N1)
Work Experience Requirements
・Experience in OTA management operations and creating plans
・Experience operating a site controller
[Preferred]
・Experience in front desk or accommodation reservation operations at a hotel
・Experience in operations using a PMS
・Experience in CRM / membership management operations
Education Requirements
No Educational Background Required
Features
Job Features
Pay Raise
Any Age Welcome
Any Gender Welcome
Job Title
CRM / Customer Relationship Management Staff | OTA-Experienced Candidates Welcome
Work Hours
■ Working hours
・Shift system (variable working hours system based on a one-month unit)
・In principle, head office administration department: 9:00–18:00 (1-hour break)

■ Holidays / leave
・110 days off per year
・Refresh leave (10 days granted for every 10 years of continuous service)
・Accumulated paid leave system available
Visa requirement
A valid visa with eligibility to work
Job Benefit
Staff Discount Available
Transportation Allowance
Fully covered
Trial Period
3 months (up to 6 months)
Insurance
Employment Insurance
Health Insurance
Workers' Accident Compensation Insurance
Recruitment Method
Recruiter
Employer Name
Undisclosed

Wish Co., Ltd.

立川地曙町1-16-5 スギタビル2F

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Wish Co., Ltd.

立川地曙町1-16-5 スギタビル2F

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CRM・顧客管理スタッフ|OTA経験者歓迎

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